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Here are some kind words from our customers:

 

I always seem to get my brilliant gift ideas 3 days before a party and then can't find anyone to actually make it happen, until now. Thank you so much for making my idea a reality AND in time for the party.

Everyone loved their picture cups, that I ordered online on Wednesday night and were DONE (beautifully I might add) and on my door step in California less than 48 hours later. Thank you, thank you, thank you, the cups were a hit.

Debbie ~ Chino, CA, November 24, 2010

My family has been using your services for many years! We are so pleased with the quality of the products. They've lasted a very long time! My husband will never get sick of his special mugs. Your web-site is so easy – my 12 year-old daughter has designed her own mugs for her dad.

Thank you for spectacular services!!

Diana ~ Glendale, AZ, July 14, 2010

Great job! We submitted our Photoshop-edited photos using the template you provide and received a gorgeous set of mugs. One photo was a 50 year-old B&W publicity glossy with lots of dynamic range. It was beautifully reproduced -- the blacks were black, the whites were white and the greys were beautiful. The color picture was also great. Our 20 mugs were uniformly printed and delivered to us promptly as promised.


We (and our guests) are delighted with the result. Thanks for a great job. The price seemed very reasonable too. I can't believe how easy it was!

Bob ~ Bloomington, IN, April 12, 2010

I was so pleased with the exceptional service that I'm writing this before ever receiving the product.  Using Gmail I've tracked how many conversations that have been tossed back and forth between me and Michelle.  At current count, 15 e-mails have passed between us in the last five days or so.  Now what other company can you say had contacted you 6 times in one day, usually an hour after you sent your e-mail to them? 
 
This mug was a custom gift for my girlfriend for Christmas and actually featured screenshots of an online gaming community where we met.  The pictures are high quality still shots and judging from the testimonials that I've read so far, there's no one that can do the photo mugs better! 
 
As a customer in Hawaii, I actually ordered her a Christmas present in October because getting an order through to anyone usually takes three or four days just to get the custom order processed.  It didn't take CupsAndStuff more than 8 hours to see and respond to my e-mail.  I've also had major issues getting into clear contact with people from the mainland US.  I tried many, many times to get custom item orders through and Michelle had been one of the few to have ever contacted me both by phone and e-mail to get my order "just right".  This level of service will never go forgotten and any custom cups or mousepads that any of my friends will ever make will be from this website!  You guys are the best.
 
Sincerely,
 
Tyler ~ Honolulu, HI, October 21, 2005

Hi Michelle and Bob,

You did a fantastic job for me!  I ordered a mug and a mouse pad for Father's Day for my father -in- law with all the grandchildren on it .  He absolutely loved both!  He wouldn't trade them for anything in the world. 

Thank you for such an awesome job and wonderful gifts.  You will definitely hear from me again!

Cindy - Huntsville, Alabama, July 21, 2005

Hi Michelle and Bob,

I just received confirmation of my 4th or 5th order with you and every one of the cups I ordered has been received with accolades and I must admit I'm a hard one to work with. <frown>  I gave them barely time enough to fill my order for a cup with my son's grandchildren on it and they got it to him the day before New Years his birthday (a very busy time of year, I expect).

I ordered a cup to be sent overseas and several for here in the states.  No matter where they have to be shipped, it can be done and well done by these folks.  You can see the pride they have in their work in the finished product.

Above all, these gifts are unique and so well received.  Where did I hear about this service?  The info was packed with a lovely cup I had received from a dear friend.

Sincerely,
Lorraine from Maine, June 24, 2005

Excellent Website!!!
Amazing Product!!!
Perfection in Detail!!!
Fast Delivery!!!

If you want the very best in quality......STOP surfing the NET, you've found the right place. 

L. O'Neal-Texas June 15, 2005

I made one of these mugs several years ago for Father's Day I believe for my husband.  Since then, this is one of the only things he asks for for any event.  My last mug order came in damaged and the service I received to get my replacement was outstanding.  I had the order in time for the holiday.  I cannot say enough about the customer service and quality of the product with each order.  Thanks so much!!!! 

Of course, I'm back again for yet another mug for my husband!!!!!
Amy in Monroe, Michigan, June 14, 2005

You did a marvelous job for me.  My first order of cups (about a dozen) was placed last December.  These Christmas presents were a very big hit.  My Granddaughter wrote in her thank-you note, "an imaginative gift".  All the grandchildren liked the gift.  I put other gifts in a cup and wrapped the result as a single package.

Robert - Lakewood CO, April 28, 2005

Repeat customer. 

Why? 

Simply because you provide the best quality and customer service.  When our pooch, Gracie Mae had extensive surgery we wanted to send a personalized thank you to her attending doctors and staff.   Our thought was that these professionals did such a wonderful job taking care of our dear companion that we wanted to do a wonderful job in showing our appreciation through your quality mugs.  Trust me when I write they were a huge hit! 

Joanna - Raleigh NC, April 10, 2005

I just want to tell you guys that you did an AWSOME job making my mug. I just now received it from FedEx. It only took 37 hours from the moment I clicked on the button to order the mug, to the second the guy handed me the package at my door. Thanks so much, you've made my week!

Keel, February 19, 2005

I love this website.  The photo uploads are so user-friendly, and the choices of font and text are great. Try the "Kids" or "Mickey" font when doing mugs for kids, and in bright colors.  And the site keeps a record of your prior mugs so you can alter them for new gifts.  Good stuff.

Charlene, New Jersey, December 13, 2004

You guys are wonderful! I purchased a mug last February for my son’s great-grandfather. He absolutely loved it. For Christmas this year I purchased another for him. I’m so pleased with the quality of the mugs, as well as the quality of service. Absolutely EXCELLENT! I created the mug and submitted the order. It was shipped the next day!!!! :) Thank you so much!

Katie, Whiteman AFB, MO, November 30, 2004

I ordered 4 photo mugs last year for Christmas presents. Everyone loved them so much that they have requested another one this year. The mugs are easy to create and make wonderful personalized gifts. Thank you for making Christmas shopping so enjoyable.

Melissa, Glen Carbon, IL, November 28, 2004

Here is what my sister wrote when she got her mug, "I got a wonderful surprise today!  A mug with my baby's picture on it!  It is so cute - I just love it.  I took it to work right away where I can see her picture on my desk all day.  That was a very thoughtful birthday surprise, and I really want to thank you for it!  It's the best present ever!"

Thanks!
Dean - West Chester, OH, July 30, 2004

Michelle and Bob,

We ordered some Father's Day mugs last June (2003), and have used them in the microwave and dishwasher frequently over the past 10 months . I am happy to say that your promise of the photo lasting as if new lived up to my expectations. This is the third photo mug I have owned (two from other companies, the last one was yours) and your mug has definitely outlasted the other two mugs with NO CONTEST!! The pictures are still as vibrant as the first day - thank you so much!

I am just in the process of gathering more photos to make some more mugs do to my complete satisfaction in your product!

Connie - Livermore, CA, May 11, 2004

(Note: The stainless steel travel mug is not dishwasher or microwave safe. We recommend hand washing.)

Bob and Michelle,

Wow!! I am so excited that I found your web site.  You are the best thing that could have happened to me. I wanted so much to get two photo mugs,  with a poem on the back side,  for my son and his fiancee for their engagement party, Easter weekend. 

I had messed around with a local store  for 3 weeks trying to get my mugs completed.  Finally, the store calls me, a week before the party,  to say that the mugs are finished.  I pick up one of  the mugs to check to see how the picture and poem look, and the text of the poem started to wipe off the mug. The picture quality was also poor.  I was in tears. The engagement party was only a week away.  I didn't know what to do. 

I  came home, got online, and found  a web site for CUPS N STUFF. The owners,  Michelle and Bob are the best.  Not only are they just wonderful, honest people, but the quality of their work is superb.  I was delighted  with my photo mugs.  And to make sure I was able to get them in time for the engagement party, CUPS N STUFF absorbed  part of the extra expense of overnighting them to me.  I had my beautiful mugs within less than a week after placing my order. IF YOU WANT PHOTO MUGS, THIS IS THE COMPANY FOR YOU.  Their work is top quality and  their concern for customer satisfaction is unsurpassed.  You WILL be happy with their product.  

Brenda -Versailles, Kentucky - April 8, 2004

HI MICHELLE,

THIS IS A MUST ADD TO YOUR TESTIMONIALS.

LONG STORY SHORT - I ORDERED 10+ MUGS FROM ANOTHER WEB SITE 3 WEEKS B-4 XMAS AND RECEIVED THEM WITH SUCH POOR PHOTO QUALITY I COULDN'T BELIEVE THEY MADE 9 MORE AFTER THE 1 ST ONE. THEY RE-DID THE ORDER (TOOK 2 ½ WEEKS AND I RECEIVED ON XMAS EVE DAY, 3 OF THE 10 WERE BROKEN). I SENT THE 3 BROKEN ONES BACK FOR A RE-DO ONLY FOR THEM TO RE-DO WITH THE POOR PHOTO QUALITY AGAIN!!! NEEDLESS TO SAY, I SENT THE 3 BACK AND UNTIL I FOUND CUPS & STUFF I WASN'T SURE WHAT TO DO.

I ORDERED THE 3 REPLACEMENTS [from Cups And Stuff], GOT TO SEE WHAT EXACTLY THEY WOULD LOOK LIKE RIGHT THEN AND THERE AND I HAD MY ORDER AT MY DOOR WITHIN 3 DAYS OF PLACING MY ORDER. AND THEY WERE PERFECT !!!!!! THE PHOTO QUALITY WAS LIKE I HANDED YOU THE ACTUAL PHOTO!! AND YOUR WEB SITE AND MUG CREATION PROCESS WAS SO EASY TO USE I WILL RECOMMEND TO ALL MY FRIENDS AND FAMILY!! I WISH I WOULD HAVE KNOWN ABOUT THIS SIGHT SOONER, IT WOULD HAVE MADE A VERY STRESSFUL XMAS EASIER. NEEDLESS TO SAY I HAVE GRANDPARENTS BIRTHDAYS, MOTHERS DAY, AND FATHERS DAY ALL APPROACHING AND I KNOW EXACTLY WHERE TO PLACE MY PHOTO MUG ORDERS.

CHERYL - NORTH BRANFORD , CT - MARCH 24, 2004

Michelle, I'm more than happy to recommend your products and services.  Our cups are top quality and your courteous service has exceeded our expectations.  Whenever we need special cups in the future, you'll have our business.  Thank you.

Penny, Brandon, MS, March 18, 2004

I just got the coffee mug I ordered, and I'm very pleased with it. You guys did a terrific job. You even called me to make sure that the picture I had downloaded was correct. That was really nice and professional. I'm pretty sure you'll get more orders from me, my friends and family. Good luck, you deserve it. Special thanks to Michelle, the girl on the phone. Thank you very much.

Cesar, Forest Hill, NY Feb. 2004

After most of my internet shopping was a bust (everything is backordered) I came to your website and ordered 2 personalized mugs for my in laws-with a picture of their first grandchild on it. I ordered it Sunday, Dec 21 st and resigned myself that they would not arrive until after Christmas (I would just explain to the in-laws that it was delayed). To my surprise, I received an email saying the order was received on 12/22 and would be delivered 12/24. After much disappointment with other web shopping, I wasn ' t holding my breath. The delivery guy just left and today ' s date is Dec. 24!!! Thank you for incredible service and product!! We will be ordering from you every year!!

Susan and Tom, Louisville, KY Dec. 24, 2003

Hello again from Kentucky Michelle,

I want you to know how very pleased I am with the cup that I ordered.
I truly am thrilled with it!
One can always tell when a person is dedicated to giving buyers the best, and that is what you have done for me.
Again, I thank you for the cup, the thoroughness, and the dedication to making sure the buying experience with you is exceptional.....
I will be back in the future and for anyone reading these testimonials, you won't go wrong bringing your business here!

Sincerely,

Robin, Corbin, KY, October 3, 2003
Hi Michelle,

OK ...here's the summary. I wrote to you with a question on Tuesday ...you replied later the same day. I ordered on Wednesday morning ...you shipped the same day (4 cups with the same image but different writing on each). I rec'd the cups on Friday ...well packed and with a personal note. They are nicer than I expected, and they are going to be a hit ! Easy website, great service, and a great product. I didn't know you could still find that kind of combination. Thank you...and to quote Arnold..."I'll be back".

Mario, West Windsor, NJ, June 21, 2003
I was very please with the quality of your product when I place my order at Christmas. The cup with a family photo shown was a great surprise gift for my wife. I just placed my second order today as a gift for my daughter-in-law for Mothers day.

Thanks,
Tony, Lake Orion, Michigan, April 30, 2003

My father-in-law received the mug we ordered from very quickly. He loves it. I had a hard time coming up with a gift for his birthday, but when I came across your website I knew he would enjoy looking at his grandkids while drinking his coffee. Thank you for your professional service and a wonderful product. You will be hearing from us again!!!

Kelly, Annandale, Virginia, April 12, 2003

The cup turned out GREAT!! I am so pleased - you will be hearing from me
again!!

Thanks!! Christina, Las Vegas, Nevada, February 13, 2003

Dear CupsnStuff,

I just wanted to say a BIG thank you for the GORGEOUS 18oz Mug. My husband really loved it. It looked even better then I had ever thought. I was really impressed. I will come back again for more of your great mugs!

Thank you and God Bless.

Christy, Beckley, West Virginia, February 11, 2003

Hi,
I just wanted to let you know the mug arrived safely and it's terrific! Thank you very much. We are
getting ready to move cross-country with the military and we wanted to give this mug to our pediatrician who's been so great to our family. We were getting crunched on time and you came through for us!!! Thanks so much again. We will definitely recommend you to our friends!

Meredith, Beaufort, SC, January 11, 2003

Hi Bob and Michelle,

Just wanted to let you know my sister and I are still enjoying the mugs I purchased last year. I use mine EVERYDAY for my morning coffee. After several washings and constant use, the photo of Sis and me has held up like new! I get lots of compliments on it!

Love the new website by the way!

Warmest Regards,
JoAnna, Wilkes Barre, PA, January 7, 2003

The mug was great! We just got home this afternoon from my in-laws, and he loved it! The perfect gift for someone who has everything!!!! I was suprised at how clear the picture turned out- it looked exactly like the photograph! Thanks for being flexible and working with those of us who know how to check email and that's about it!
I am glad you are mailing the picture back- I was hoping you could! Thanks again,

Heather, New Albany, MS, January 1, 2003
Dear Michelle and Bob,

I just received my photo coffee mug and it looks great! Thanks so much for your terrific and very prompt service.

Happy holidays!

Jeanine, San Francisco, CA, December 20, 2002

Bob,

We received our mugs today and I wanted to send a quick note of appreciation. They turned out great! I like the "feel" of the mug and the quality of the picture is very clear. Overall, a very professional job.

Thanks for your excellent customer service

Amy, Milford, Ohio, December 19, 2002

Bob...got the mug and it looks GREAT! Very satisfied!

Scott, Chicago, IL, December 19, 2002

Hi Guys!
Got another one of your great cups for my nephew. I get miles of smiles from my "victims" every time I order one. Sure am glad I found you. Consider this a testimonial. Thanks again.

Ron, Boca Raton, FL, December 9, 2002

Received my mug today. You guys did a wonderful job, I am 110% pleased with my purchase.

We kinda have an unspoken competition here at work, I dethroned the running cool mug champion, and now the frontrunner with a huge lead in the coolest and most unique mug. Several coworkers have requested my source, and with hesitation I divulged my cool mug company.

So be on the lookout for a couple of my peers trying to take my cool mug
crown away by ordering mugs from your site.

Thanks again,
Joseph, Eufaula, AL, October 7, 2002

Bob, the cups came. I placed one in the cupboard. She woke up and opened the cupboard and instinctively grabbed her cup, stopped, looked at it and looked at me! I said yes!!!!!!!!!!! and told her that we've been working on this for a couple of weeks. I showed her the prints you did, the e-mails. She's back in heaven! I just got home and I see her cup with her favorite spoon ready for action!

Hey Bob... Thanks bud.. You did good. You can send this e-mail to anyone who needs to see the great work you do. Just have them e-mail me! You're a good guy, and went beyond the call of duty. When everyone said no, you took on the challenge.... Thanks again buddy. If we ever need cups at work, I'll send you the business..
Thanks again bud...

John, Gallatin, TN, June 28, 2002

I would like to thank the Sorrells for the lovely mug they created.

I gave the mug with a family photo on it to an old aunt who I have not seen for the past ten years.

You know that a product is done well when it brings tears to one's eyes.

Thank you
Steve T. MD, Pittsburgh, PA, June 5, 2002

I received the cups yesterday and they are wonderful!! I am so happy with them – you did a great job!! Thank you!

Nicole Z., Stamford, CT, May 7, 2002

Hi! Just rec'd the mugs--I am so pleased! They are just darling! THANK YOU THANK YOU THANK YOU! I was really in a tizzy b/c most places offer a 14 business day turnaround, so of course I got on the Internet to see what I could find. I plan on sharing your business' URL with my friends so if they can use your services, they'll know where to go!
P.S. Thank you also for including the shipping boxes that are mug-size...what a life saver. Now I don't have to go search for those too. Yall are great! :-)

Karen P., Weatherford, TX, May 5, 2002

Hi Michelle and Bob,
Recieved the mug yesterday, it came out great, my daughter can't wait to give it to her friend. Thanks again for all your help !!
Will here from us again !!
Wendy M., White Plains, NY, April 27, 2002

Dear Michelle,
I just wanted to say "thank you" for the excellent mug! We got it in the mail today, just in time for my wife's birthday, and it is absolutely marvelous. Thanks for making this so easy. I most definitely will do this again!

A satisfied customer,
Steven G., Ruston, LA, April 25, 2002

Dear Robert and Michelle-

My mugs arrived yesterday and I am thrilled. They are so much better than I ever imagined. I took one to work today to show off and everyone was very impressed. Thanks for a job well done... and a simply amazing turnaround time. I'll be recommending you to my friends as well as my fellow authors.

Sabra Brown Steinsiek, Albuquerque, NM, April 4, 2002
http://SabraS.homestead.com

Hello once again,

Well I am pleased to say that the mug was recieved. I asked the person whom I sent it to how it looked and she said it looked amazing and it turned out extremely well.

I want to thank you again for the mug and I will remember your site for gift ideas in the future.

Thank you,
David V. of Montreal, Quebec Canada, March 22, 2002

Robert,

I was pleased to get this email from you this morning because I'd planned to send you a thank you card for the exquisite cup we received on Friday. I expected, first of all, to wait a couple of weeks at least. The quick arrival of the piece was the first good news. When we looked at the cup and held it, we were astonished at the quality of the transfered photo and the obviously high quality of the cup itself. Thank you for your excellent work. We will be ordering more items from you!!

Carolyn H., Ann Arbor, MI, March 17, 2002

Hi..

I can't tell you how much I love the cup.. My dad was so happy with it.. and you sent it out so fast.
Again thank you. I will be doing business with you again in the very near future.

Thank you,

Tina F. , Gerald, MO, February 25, 2002

 
 
 

 

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